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Call 8-1-1 before you dig to have your utility lines marked for free.
When considering other natural gas suppliers, you should take the same approach as you would in contracting for other services for your home. To help you with this process, we have composed a list of questions to ask suppliers:
Please know that if you choose to buy gas from a supplier, National Fuel will send you a letter to confirm your intent. Your account will be updated automatically and you will receive your future bills from either National Fuel or the supplier, if it provides that service.
If you’re buying gas from a supplier, National Fuel’s employees will still need to visit your home for operational purposes. Our employees will carry an ID card and will produce it without resistance if asked. National Fuel employees do NOT visit customers’ properties to discuss account matters, to view a customer’s gas bill or to ask them to sign any sort of agreement.