Make a Payment
Make a Payment
My Utility Account
If this is your first time logging into the new portal you must reset your password
Securely and conveniently manage your account online. Pay your gas bill, set up automatic payments, view billing and payment history, sign up for budget billing and even submit meter readings.
National Fuel has launched a brand-new bill pay portal through Invoice Cloud. The portal features an improved customer experience and new payment options. Want to learn more? Visit the New Bill Pay Portal information page.
If you are a customer who was enrolled in our online account services you should have received an email from no-reply@invoicecloud.com to reset you password. This is a legitimate email coming from Invoice Cloud. If you need further assistance with your National Fuel Online Account, please visit our Contact Us page.
Pay Your Bill Online
National Fuel provides customers a fast, easy, and safe way to conveniently pay bills online. Payment methods include: Visa, MasterCard, Discover, American Express, Electronic Check, Apple Pay, Google Pay, PayPal and Venmo.
Pay by Phone
Invoice Cloud is a vendor that allows National Fuel customers to pay by phone and accepts Visa, MasterCard, Discover, American Express, and Electronic Check. Pay by phone 24/7, even outside of regular business hours. Use your landline or mobile device to make a secure payment using our automated phone payment system by calling 1-855-437-1168.
Pay by Mail
Send your check to National Fuel in the self-addressed envelope enclosed with your statement.
National Fuel Gas
P.O. Box 371835
Pittsburgh, PA 15250-7835
Pay in Person
You can pay your gas bill at a National Fuel Customer Assistance Center or authorized payment center.
Customer Assistance Centers are open Monday through Friday 8:15 a.m.–4:30 p.m. in New York and 8:30 a.m.–4:30 p.m. in Pennsylvania, excluding holidays.
Buffalo
409 Main St.
Buffalo, NY 14203
Cheektowaga
AppleTree Business Park
2875 Union Rd., Suite 44
Cheektowaga, NY 14227
Jamestown
1384 Peck Settlement Rd.
Jamestown, NY 14701
Authorized Payment Centers
MoneyGram
Find a MoneyGram agent, including Walmart, CVS, and Wegmans. (Note: MoneyGram agents only accept cash; Walmart also accepts debit cards.)
Western Union
For Western Union Agent Locations, follow these instructions:
Enter your ZIP/Postal Code. Click on “Pay a bill in person” and click continue.
National Fuel payments are also accepted at Convenience Pay and Quick Collect locations.
To filter your search results for Convenience Pay and Quick collect click on “More filters”.
Under “Pay a Bill” check the boxes for “Convenience Pay” and/or “Quick Collect” and click the continue button.
Note: Convenience Pay processes cash or check, Quick Collect processes cash only.
More Convenient Features to Pay your Bill
AutoPay
Don’t worry about paying your bill at all! Enroll in AutoPay. Your bills will be automatically paid on the due date each billing cycle, using your default credit card or bank account. This will avoid any late fees and free you from having to remember when to pay.
Pay by Text
Enroll in Pay by Text. After making a one-time payment via our website or making a payment with our automated payment system you can store your payment method and you’ll have the option to respond via text to pay your bill.
Scheduling Payments
You choose when to pay. Scheduled payments are individual payments that you schedule for any date you designate prior to the bill due date. The date of a scheduled payment can be changed as long as it is adjusted before the date scheduled.
Paperless
Reduce paper clutter and the need to file or shred documents. Go paperless to receive bills, reminders, and receipts via email. You will receive an email notification each time a new bill is ready for you to view and pay.
Remind Me
Need a reminder? Our RemindMe feature adds an alert to your calendar. You can also get email & text (optional) reminders.
To sign up for any of the above features, login to your online account or click click here to enroll.