Make a Payment
Securely and conveniently manage your account online. Pay your gas bill, set up automatic payments, view billing and payment history, sign up for budget billing and even submit meter readings.
National Fuel will be launching a brand-new bill pay portal through Invoice Cloud late summer 2021. The portal will feature an improved customer experience and new payment options. We will continue to share information about the system update as it becomes available.
Pay Your Bill Online
Payments made online on business days before 4:00 p.m. will be credited to your account after 10:00 p.m. that day. Payments made on business days after 4:00 p.m., on weekends or holidays will be credited to your account after 10:00 p.m. on the next business day.
Pay by Phone with Checking or Savings Account
Online Resources is a vendor that allows National Fuel customers to pay by phone and accepts electronic checks. There is a fee associated with this service. Have your bank account information and National Fuel account number ready when you call.
Automated Phone System
Speak to a Payment Representative
Pay by Phone Using Debit or Credit Card
Online Resources is a vendor that allows National Fuel customers to pay by phone and accepts credit card and debit card payments. There is a fee associated with this service. To make a payment using your debit card or your Discover, MasterCard or Visa credit card:
Automated Phone System
Speak to a Payment Representative
Pay by Mail
Send your check to National Fuel in the self-addressed envelope enclosed with your statement.
National Fuel Gas
P.O. Box 371835
Pittsburgh, PA 15250-7835
Pay in Person
You can pay your gas bill at a National Fuel Customer Assistance Center or authorized payment center.
Customer Assistance Centers are open Monday through Friday 8:15 a.m.–4:30 p.m. in New York and 8:30 a.m.–4:30 p.m. in Pennsylvania, excluding holidays.
Buffalo
409 Main St.
Buffalo, NY 14203
Cheektowaga
AppleTree Business Park
2875 Union Rd., Suite 44
Cheektowaga, NY 14227
Jamestown
1384 Peck Settlement Rd.
Jamestown, NY 14701
Authorized Payment Centers
MoneyGram
Find a MoneyGram agent, including Walmart, CVS, and Wegmans. (Note: MoneyGram agents only accept cash; Walmart also accepts debit cards.)
Western Union
For Western Union Agent Locations, follow these instructions:
Enter your ZIP/Postal Code. Click on “Pay a bill in person” and click continue.
National Fuel payments are also accepted at Convenience Pay and Quick Collect locations.
To filter your search results for Convenience Pay and Quick collect click on “More filters”.
Under “Pay a Bill” check the boxes for “Convenience Pay” and/or “Quick Collect” and click the continue button.
Note: Convenience Pay processes cash or check, Quick Collect processes cash only.