Account Overview
Payment Assistance
Energy Efficiency
Energy Efficiency Programs
Equipment & Vehicles
Energy Performance
Account Overview
Payment Assistance
Your Meter
Manage Your Account
Start, Stop, Transfer
Payment Assistance
Rate Information
Home Solutions
Energy Efficiency
Manage Your Account
Start, Stop, Transfer Service
Rate Information
Business Solutions
Energy Efficiency
Energy Efficiency
Energy Performance
Your Meter
Manage Your Account
Start, Stop, Transfer
Payment Assistance
Rate Information
Home Solutions
Energy Efficiency
Start, Stop, Transfer Service
Rate Information
Business Solutions
Energy Efficiency
New York and Pennsylvania
Call 1-800-444-3130
Ohio
Call 1-800-838-0933
These numbers are answered 24 hours a day
Call 8-1-1 before you dig to have your utility lines marked for free.
This home-heating assistance grant program is available on a first-come, first-served basis and provides low-income Western New Yorkers with help to:
Qualifying individuals or families may receive a one-time grant of up to $300 per program year.
In order to qualify for a grant, applicants must fall into at least one of the following classifications:
Please schedule an appointment by contacting one of the agencies below. At your appointment, you must provide proof of identification, monthly income, and monthly expenses.
Applications for the Neighbor for Neighbor Fund are accepted through The Salvation Army, Catholic Charities, and the Chautauqua County Office for the Aging.
The Salvation Army 716-888-6230 or 716-888-6234
Appointments are available Tuesdays and Thursdays. Customers should call to schedule an appointment. No walk-ins.
Catholic Charities
Customers should call and leave a voicemail. A representative will return the call to schedule an appointment. No walk-ins.
In Chautauqua County, eligible families and individuals should contact one of the following:
The Salvation Army
716-664-4108
Chautauqua County Office for the Aging
716-753-4471 (for individuals age 60 or older)
National Fuel customers can have a tax-deductible donation of $1, $2, $5 or any other amount added to their monthly bill.