Get help with your energy bill today.
to speak with a
National Fuel representative
about your situation.
Call 1.800.365.3234 to speak with a National Fuel
representative about your situation.
You may be eligible for payment assistance and/or
payment plans to help manage your natural gas bill.
You may be eligible for payment assistance and/or payment plans
to help manage your natural gas bill.
Energy Efficiency Programs
Equipment & Vehicles
To have service turned on at your property, call us at least one week prior to your desired service date.
If you are moving and the address is in National Fuel’s service territory, make sure your account is established at your new address.
If pipeline service is already in place at the address you are applying for, we will set up your new account and arrange a time during business hours to initiate your gas service.
If you are requesting service at a location without pipeline service, a National Fuel field representative will visit the address to determine the placement of our gas line and meter. He or she will take measurements for calculating the cost, if any, for pipeline installation.
Applications involving an extension to our main line may take longer to process because of rights-of-way and municipal approvals needed. If there are any costs associated with the new installations, payment is required before service can be installed. A payment plan may be available in certain situations.
Excess Flow Valve
Where conditions permit their use, National Fuel can install an Excess Flow Valve (EFV) on your natural gas service line (the underground line that runs from the main line to the meter).