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Call 8-1-1 before you dig to have your utility lines marked for free.
Moving involves a bit more than packing up your physical belongings. With some advance planning, these steps can help make transferring your natural gas account a smooth process:
If you are moving into a new home or apartment within National Fuel’s service territory, call us at least 7 to 10 days before your move to ensure service is transferred.
If your new home already has natural gas, it shouldn’t take long to begin your new service.
Have your National Fuel account number, new address and move-in day available.
A technician will need to get a meter reading from both your old and new residences.
If you are requesting service at a location without a natural gas houseline, a National Fuel field representative will visit the address to determine the location of our gas line and meter. He or she will take measurements for calculating the cost, if any, for pipeline installation.
Call us at least one week before your desired service discontinuation date. We must obtain a meter reading in order to issue a final bill. You may be responsible for the gas used until we obtain a final meter reading.