If you are requesting service at a location without a natural gas houseline, a National Fuel field representative will visit the address to determine the location of our gas line and meter. He or she will take measurements for calculating the cost, if any, for pipeline installation.

• A security deposit may be required if you are a short-term or seasonal customer.
• Applications involving an extension to our main line may take longer to process because of rights-of-way and municipal approvals needed. If there are any costs associated with the new installations, payment is required before service can be installed. A payment plan may be available in certain situations.

Call us at least one week before your desired service discontinuation date. We must obtain a meter reading in order to issue a final bill. You may be responsible for the gas used until we obtain a final meter reading.

1-800-365-3234