Rates, Tariffs and Service Terms
National Fuel customers in Ohio can find utility bill details, rates, tariffs, and service terms here. Contact us for questions.
Understanding your energy rates
When you look at your energy bill, you’ll see charges that fall into two main categories: delivery charges and supply charges.
- Delivery charges cover the cost of the pipes and systems that bring energy to your home.
- Supply charges are for the amount of natural gas you use.
Do rates change?
Yes, energy rates can increase or decrease based on market conditions, regulatory changes and infrastructure needs. Although fluctuations in your bill may occur, contact us if you notice anything unusual.
Where can I get help understanding my bill?
Learn more about your bill and view a detailed breakdown of charges or check out our payment assistance programs if you need help managing your energy costs.
Frequently asked questions about rates and tariffs
What is a tariff and how does it affect my bill?
A tariff is a detailed pricing structure that includes the rates, fees and regulations for energy service in your area. Think of it as the rulebook that explains how your energy costs are calculated. Energy tariffs are reviewed and approved by your state’s regulatory commission to make certain they are fair and transparent.
Why are there different rates for different regions?
Energy costs are influenced by local infrastructure, state and local regulations and the unique needs of the natural gas network in an area. Each state has its own regulatory body that determines the approved rates for that specific territory.
Does National Fuel provide both my electricity and natural gas?
No. In Ohio, National Fuel provides natural gas service only. Your electricity is supplied and delivered by a separate electric utility.
What is the difference between a delivery charge and a supply charge?
The supply charge is for the actual energy you use. Delivery charges, which are also referred to as transportation and distribution charges, are for the cost of the infrastructure that delivers energy to your home.
For natural gas, these charges are for the cost and maintenance of the pipes and systems that deliver natural gas safely and reliably to your home or business.