Get help with your energy bill today.
to speak with a
National Fuel representative
about your situation.
Call 1.800.365.3234 to speak with a National Fuel
representative about your situation.
You may be eligible for payment assistance and/or
payment plans to help manage your natural gas bill.
to help manage your natural gas bill.
Energy Efficiency Programs
Equipment & Vehicles
Moving involves a bit more than packing up your physical belongings. With some advance planning, these steps can help make transferring your natural gas account a smooth process:
If you are moving to a location within National Fuel’s service territory, call us at least 7 to 10 days before your move to ensure service is transferred. If your new address already has natural gas, it shouldn’t take long to begin your new service.
New York: 716-686-6123
Have your National Fuel account number, new address and move-in day available.
A technician will need a meter reading from both your old and new locations.
If you are requesting service at a location without a natural gas houseline, a National Fuel field representative will visit the address to determine the location of our gas line and meter. He or she will take measurements for calculating the cost, if any, for pipeline installation.
Call us at least one week before your desired service discontinuation date. We must obtain a meter reading in order to issue a final bill. You may be responsible for the gas used until we obtain a final meter reading.