My Utility Account
If this is your first time logging into the new portal you must reset your password
Get help with your energy bill today.
Call 1.800.365.3234
to speak with a
National Fuel representative
about your situation.
Call 1.800.365.3234 to speak with a National Fuel
representative about your situation.
You may be eligible for payment assistance and/or
payment plans to help manage your natural gas bill.
You may be eligible for payment assistance and/or payment plans
to help manage your natural gas bill.
Account Overview
Payment Assistance
Energy Efficiency
Energy Efficiency Programs
Equipment & Vehicles
Energy Performance
Account Overview
Payment Assistance
Your Meter
Account Overview
Your Meter
Energy Efficiency
Energy Performance
Account Overview
Your Meter
Account Overview
Your Meter
If this is your first time logging into the new portal you must reset your password
Call 1-800-444-3130
24 Hours a Day
Call 8-1-1 before you dig to have your utility lines marked for free.
Customers in National Fuel’s Western New York service area can receive a number of money-saving rebates by installing new, energy-efficient natural gas appliances.
Applications for program year 2022 must be submitted by March 31, 2023, to receive a rebate. Applications for program year 2021 must be submitted by March 31, 2022. Please fill out the form that corresponds with the date of your appliance installation, and be prepared to submit the required documentation for a rebate, including:
Please note: The program is only open to Western New York customers in National Fuel’s service territory. All appliances, including Wi-Fi thermostats, must be installed by a contractor. The only exception to this is an Energy Star®-labeled gas clothes dryer installation.