Account Overview
Payment Assistance
Energy Efficiency
Energy Efficiency Programs
Equipment & Vehicles
Energy Performance
Account Overview
Payment Assistance
Your Meter
Energy Efficiency
Energy Performance
Your Meter
Call 1-800-444-3130
24 Hours a Day
Call 8-1-1 or 1-800-242-1776 before you dig to have your utility lines marked for free.
The Statewide Low Income Program (SLIP)/Energy Affordability Program (EAP) provides monthly bill discounts on gas delivery charges. The discount amount is based on the amount of the HEAP grant received. In addition, the account will be enrolled on the balanced billing program to help make winter bills more affordable.
Residential customers may be eligible to enroll in SLIP and receive a discount on their energy bills if they, or another person in their household, receives financial assistance from certain government or tribal programs.
Find your tier-based credit below, beginning on the next month’s gas bill*:
Tier | SLIP Tier Description | Discount |
---|---|---|
1 | Regular and/or Emergency HEAP payment is less than or equal to $400; non-heating Customers; HEAP renter benefit; Lifeline* | $2.40 |
2.1 | Regular HEAP payment is $435 (vulnerable/young child household member "add-on" benefit) | $2.40 |
2.2 | Regular HEAP payment $461 (very low income "add-on" benefit) | $16.48 |
3 | Regular HEAP payment $496 (received both HEAP "add-on" benefits) | $28.09 |
4 | DSS Direct Voucher/Guarantee/TANF/SNA Customers | $14.15 |
Check your bill statement (see image below), and if the Service Classification on the front of the bill says SLIP TIER you are already enrolled and don’t need to take further action.
Residential customers who have not received a HEAP payment within the last 15 months may be eligible to enroll in SLIP, also referred to as our Energy Affordability Program (EAP) if they, or another person in their household, receives financial assistance from certain government or tribal programs. This provides a $3.00 monthly bill discount on your gas delivery charges and the account will be enrolled on the balanced billing program.
Qualifying governmental assistance programs for utility bill discount or Energy Affordability Programs:
To mail or fax Application please click here. To fill out the form and submit electronically, please log in to your National Fuel online account from the home page. Once logged in, the form is located under the link for ‘Forms & Document Upload’. If you do not have an online account, please click here to create an account.