With AutoPay, you may reduce risk of missing a payment deadline. AutoPay helps protect your good payment history and facilitate timely payments of your energy bill. You’ll know when the payment is going to be made, which helps make your budgeting easier. Plus, you’ll be helping the environment by reducing the use of paper checks and mail processing.

When you enroll in AutoPay, you have visibility and the ability to manage every payment. Here’s how the process works:

• When you enroll, you decide which checking or savings account you want to use for your payments.
• Each month, you receive your natural gas bill, which shows your payment due date.
• On or around the due date, your bill is scheduled to automatically be paid from the account you’ve selected.
• Your bank statement will show the payment in your list of transactions.

Need to make a change? You can stop an AutoPay payment by changing your settings at least three days before your payment due date. You can also pause or cancel your AutoPay service at any time, subject to processing timelines.

We have two simple ways for you to enroll:

• By mail: Sign and date the AutoPay enrollment form on the back of your bill and mail it back to us.
• Online: Log into My Account and select AutoPay under billing options.

If you haven’t set up your online account already, you’ll need to register on the My Account page first.