CAF helps eligible customers who typically wouldn’t qualify for public assistance. This independent nonprofit offers financial help to manage your energy bills.

PIPP Plus is an extended payment arrangement for eligible Ohio customers that allows participating customers to make payments based on a percentage of household income.

For HEAP or E-HEAP information, call 800-282-0880 during the agency’s posted regular business hours. For hearing-impaired with a telecommunication device for the deaf (TTD), call toll-free number 800-686-1557.

Call 211 to speak with a professional about utility payment assistance and other local resources. Your local agency should have information about energy payment assistance and other support available in your community.

We’ve designed your bill to provide information that can help you understand the charges on it. See how your bill can help you make informed decisions about your energy usage.

Take control of your energy usage by taking advantage of weatherization basics and smart technology. We’ll help you understand where your energy dollars go and how to reduce energy use while staying comfortable.

Get helpful information, practical energy tips and tools that can help you maintain, upgrade and optimize your home’s energy systems.