Home Energy Assistance Program

Home Energy Assistance Program

Home Energy Assistance Program

If you need help paying your heating bills, the Home Energy Assistance Program (HEAP) can help. This federally funded program provides assistance to eligible customers. HEAP opened on November 2, 2020 and is based on the last four weeks of your income. HEAP is scheduled to close on August 31, 2021.

Grant amounts vary and will be provided only while HEAP funding remains available. The maximum Regular HEAP grant for customers that use natural gas to heat their home is $416. A family of four earning $60,226 or less may qualify for assistance this year. Apply early because funds are very limited and are distributed on a first-come, first-served basis. See the chart below to see if you qualify.

How to apply


Household SizeMonthly Gross Income
12+Add $560 per person

Emergency Benefits

You must have a shutoff notice to apply for the emergency HEAP benefit.

Beginning January 4, 2021, if you received a regular HEAP benefit, you may call or visit your county office to apply for a $350 emergency HEAP benefit. As of April 19, 2021, a third emergency benefit is available to eligible customers. Please call your local county HEAP office to apply for your 1st,  2nd, or 3rd Emergency HEAP benefit.

Callers should be prepared with their case number, Social Security number, utility account number, household income and resource amounts (bank account balance, etc.).


Find a HEAP office

Statewide Low-Income Program

Customers who receive HEAP grants are also automatically enrolled in the Statewide Low-Income Program (SLIP), created to provide monthly discounts on gas delivery charges. The discount amount is based on the amount of the HEAP grant they receive.

Find your tier-based credit below, beginning on the next month’s gas bill*:

TierSLIP Tier DescriptionDiscount
1HEAP grant less than or equal to $350$3
2.1HEAP grant is equal to $385$3
2.2HEAP grant is equal to $381$17
3HEAP grant is equal to $416$28
4DSS Direct Voucher enrolled customers$13

*SLIP credits may not exceed your delivery charges. Any excess will carry over to the next month’s gas bill. Recipients of emergency HEAP will receive the Tier 1 discount.

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