Home Energy Assistance Program | WNY Residences | National Fuel Gas Company

Home Energy Assistance Program

Home Energy Assistance Program

Home Energy Assistance Program

If you need help paying your heating bills, the Home Energy Assistance Program (HEAP) can help. This federally funded program provides assistance to eligible customers. HEAP will open on November 1, 2023, and is based on the last four weeks of your income.

Grant amounts vary and will be provided only while HEAP funding remains available. The maximum Regular HEAP grant for customers that use natural gas to heat their home is $400. A family of four earning $70,056 or less may qualify for assistance this year. Apply early because funds are very limited and are distributed on a first-come, first-served basis. See the chart below to see if you qualify.

How to apply

Household SizeMonthly Gross Income
1$3,035
2$3,970
3$4,904
4$5,838
5$6,772
6$7,706
7$7,881
8$8,056
9$8,231
10$8,407
11$8,582
12$8,890
13$9,532
14+Add $642 per person
TierSLIP Tier DescriptionDiscount
1HEAP grant less than or equal to $400$3
2.1HEAP grant is equal to $435$3
2.2HEAP grant is equal to $441$13.60
3HEAP grant is equal to $476$22.40
4DSS Direct Voucher enrolled customers$10.40

Emergency Benefits

The 2023-2024 Emergency benefit is scheduled to open on January 2, 2024.

You must have a shutoff notice to apply for the emergency HEAP benefit.

Callers should be prepared with their case number, Social Security number, utility account number, household income and resource amounts (bank account balance, etc.).

For additional information, please call 1-877-443-2743.

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