Account Overview
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Account Overview
Payment Assistance
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Energy Efficiency
Energy Performance
Your Meter
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Due to the federal government shutdown and lack of federal funding, the opening of the 2025–2026 LIHEAP season is delayed until December 3, 2025, contingent upon the availability of federal funding.
If you’re having difficulty paying your National Fuel bill, have received a termination notice, or have already had your gas service disconnected and cannot pay the amount required to restore service or avoid disconnection, please contact our Call Center at 1-800-365-3234, available Monday through Friday, 7 AM – 6 PM.
If you need help paying your heating bills, the Low Income Home Energy Assistance Program (LIHEAP) can help. This federally funded program provides assistance to eligible customers. LIHEAP opens December 3, 2025 and is scheduled to close on April 10, 2026.
Grant amounts vary from $200 to $1,000 and will be provided only while LIHEAP funding remains available. Apply early because funds are very limited and are distributed on a first-come, first-served basis. See the chart below to see if you qualify.
The size of the grant is based upon your income and household size.
| Household Size | Annual Income Limit |
|---|---|
| 1 | $23,475 |
| 2 | $31,725 |
| 3 | $39,975 |
| 4 | $48,225 |
| 5 | $56,475 |
| 6 | $64,725 |
*The figures shown are provided as an income-eligibility guide for the 2025-2026 LIHEAP Program and are subject to change. Pennsylvania county assistance offices determine income-eligibility for customers applying for LIHEAP benefits.
Call or visit your local county assistance office. Be sure to apply in the county where you live.
Find a LIHEAP application office by county or you can also apply online. You will need to have the following ready when you apply:
If you are without service or have received a shut-off notice, you may also be eligible for a crisis grant of up to $1,000.
If you are without service and owe a balance, you may apply for a crisis grant to help to have your service restored.
If you are applying for a crisis grant, you will need your shut-off notice or a form from the utility company stating how much is needed in order to have service turned on.