National Fuel Gas Distribution Corporation (National Fuel) has submitted to the Pennsylvania Public Utility Commission its quarterly adjustment to gas supply charges to become effective Nov. 1, 2025. This adjustment decreases the monthly bill of a typical residential customer with an annual usage of 96,500 cubic feet of gas by $2.01, from $87.78 to $85.77.
This decrease in gas supply charges is primarily due to lower market prices for natural gas. Gas supply costs are passed along to customers dollar for dollar, with no mark-up or profit to National Fuel. Pennsylvania utility companies are permitted to update gas supply charges on a quarterly basis to reflect changes in the market price of natural gas. The next opportunity to adjust gas supply charges will be Feb. 1, 2026.
National Fuel’s price-to-compare gas commodity charge also will decrease to $.54463 per 100 cubic feet (ccf). This reference point, detailed on the National Fuel bill under Gas Supply Charges, is important for customers who are shopping for an alternate gas supplier.
Customers who are having trouble paying their bills are strongly encouraged to call National Fuel at 1-800-365-3234 to learn more about available programs and services.
LIHEAP Opening Delayed
Due to the federal government shutdown and lack of federal funding, the opening of the Low Income Home Energy Assistance Program (LIHEAP) 2025–2026 season has been delayed until Dec. 3, 2025, contingent upon the availability of federal funding.
Customer Assistance Program
National Fuel’s Customer Assistance Program (CAP) offers customers affordable monthly payments and the opportunity to have outstanding balances forgiven at the time of enrollment. CAP is available to residential customers with a household income equal to or less than 150% of federal poverty income guidelines. Customers who are eligible for LIHEAP, will be eligible for CAP. To apply, visit www.nationalfuel.com/applycap.
Neighbor for Neighbor Heat Fund
Neighbor for Neighbor offers those eligible up to $500 in home-heating support through a one-time assistance grant. Available on a first-come, first-served basis, the grant can be used to prevent service disconnection, pay current or past-due energy bills (excluding electric utilities), or purchase any type of home heating fuel. Eligible applicants must meet at least one of the following conditions: age 55 or older, live in a household below 200% of the federal poverty level, have a disability or medical emergency, be a veteran, receive unemployment benefits, or have experienced a recent loss of income. To learn more, visit www.nationalfuel.com or call 1-800-365-3234.
Smell gas? Leave fast!
As always, if you smell gas, leave fast! If a rotten-egg natural gas odor is present, leave the premises immediately and call National Fuel’s 24/7/365 emergency line at 1-800-444-3130, from a different location. If you smell gas outdoors, leave the area immediately, call National Fuel’s emergency number and provide the address nearest to the site of the odor. To learn more about natural gas safety, visit www.nationalfuel.com/utility/gas-safety/.
National Fuel Gas Distribution Corporation is the Utility segment of National Fuel Gas Company, a diversified energy company that is engaged in a number of natural gas-related activities. The Utility provides natural gas service for approximately 2.2 million residents in Western New York and Northwestern Pennsylvania. For more information, visit www.nationalfuel.com.