In recognition of 811 Day, National Fuel is reminding homeowners and professional contractors to Call 811 Before You Dig to prevent accidental damage to underground utility lines.
- In New York, homeowners and contractors should call 811 at least two and no more than 10 business days in advance of the start of their projects.
- In Pennsylvania, homeowners and contractors should call 811 at least three and no more than 10 business days in advance of the start of their projects.
Digging without knowing the approximate location of underground utilities can result in serious injuries, service disruptions, and costly repairs. Homeowners can visit call811.com to learn more.
The national 811 phone number connects callers with local One Call Centers. Operators record the excavation locations and notify National Fuel. National Fuel then dispatches professional locators to mark the approximate positioning of lines for free. It’s a fast, easy way to be safe and protect those within the vicinity of the project.
“All excavation projects– even small or shallow digging home-improvement projects like planting trees and shrubs or installing a fence or mailbox require a call,” said Emily Ciraolo, spokesperson for National Fuel. “Many of the pipeline leaks and emergencies we respond to each year occur when homeowners and businesses dig on their properties without knowing the location of underground utility lines. These types of accidents can be easily avoided by calling 811 before you dig.”
The Common Ground Alliance (CGA), a national association representing the utility industry and committed to saving lives and preventing damage to underground infrastructure, states that:
- There are more than 20 million miles of underground utilities in the U.S. This figure equates to more than one football field’s length (105 yards) of buried utilities for every man, woman, and child in the U.S.
- By calling 811 before digging, the likelihood of damaging a utility line is less than 1%.
- Of those homeowners who plan to dig for projects like landscaping, installing a fence or mailbox, or building a deck, pond, or patio, 36% will put themselves and their communities at risk by not calling 811 before digging.
Smell gas? Leave fast!
As always, if you smell gas, leave fast! If a rotten-egg natural gas odor is present, leave the premises immediately and call National Fuel’s emergency line, 1-800-444-3130, from a different location. If you smell gas outdoors, leave the area immediately, call National Fuel’s emergency number and provide the address nearest to the site of the odor. To learn more about natural gas safety, visit www.nationalfuel.com/utility/gas-safety.